Online Returns

We are happy to refund products returned to us in the original condition within 14 days of purchase . Items returned after this will not be accepted .Unfortunately we do not offer exchanges at this time .

We do not cover return postage costs for unwanted items , it is therefore your responsibility to ensure that you opt for a suitable postage method , ensuring this will arrive within the 14 days .

We advise using tracked and signed for service and keeping your proof of postage /tracking until you have received your refund for your peace of mind .

We cannot be held liable for items lost during transit .

We are unable to accept returns on cosmetics due to our hygiene policy .

Reasons Your Item would Not Be Accepted 

The item is not in original packaging or returned without an invoice 

Tags are no longer attached 

Significant signs of wear - The item maybe clicked in places which indicate wear or out of shape 

Makeup , deodorant , moisturiser fake tan marks or stains .

We suspect the item has been washed or tampered with 

The item is scented with odour - this includes deodorant , perfume and bodily odour 

The item is damaged in anyway which is not a fault - ie  Torn Clicked or snagged 

      

            Claires Boutique 

           78 High Street 

           Redcar , Cleveland 

             TS10 2DN